I appreciate that you are on this page, it means that your data matters to you, and you want to know where it goes and who collects it.

In accordance with the provisions of the General Data Protection Regulation (EU), by accepting this Privacy Policy you give your informed, express, free and unequivocal consent to the personal data you provide through the website. https://raquelgarciacoach.com (hereinafter WEBSITE) are included in a file of "WEBSITE USERS and SUBSCRIBERS" and/or "CUSTOMERS AND/OR SUPPLIERS":

My company name is: Raquel Garcia
My VAT number is 51939864E
My registered office is at Guthirthof, 2, Zug, 6300, Switzerland
Email: info@raquelgarciacoach.com
Its business activity is: Coaching & teaching

All of the above is duly registered with the Spanish Data Protection Agency and in respect of which Raquel Garcia guarantees that the organisational and technical security measures required by the General Data Protection Regulation have been implemented.

This Privacy Policy shall be valid only for personal data obtained on the WEBSITE, and shall not apply to information collected by third parties on other websites, even if these are linked to the WEBSITE.

I hereby declare my commitment to maintain and guarantee secure commercial relations through the protection of personal data and guaranteeing the right to privacy of each of the users of our WEBSITE.

1. What are personal data?

A small approximation is important, therefore, you should know that it would be any information relating to a person who provides us when visiting our WEBSITE, in our case name and email, and if you buy the product needing an invoice, we will ask for full address, surname and ID or VAT number.

In addition, when you visit our WEBSITE, certain information is automatically stored for technical reasons such as the IP address assigned by your Internet access provider.

2. Purpose, legitimacy, category of data collected, consent to processing, minors

2.1 Purpose

As stated in the regulations, the USER is informed that, through the contact forms or subscriptions, data is collected and stored in a file for the sole purpose of sending electronic communications, such as newsletters, new posts, commercial offers, free webinars, as well as other communications that may be sent to the USER, and other communications that may be of interest to the USER. Raquel Garcia understands interesting for its USERS. The fields marked as obligatory are essential to carry out the purpose expressed.

It may also use the data to comply with the requirements requested by USERS.

In short, the PURPOSE is as follows:

Only the owner will have access to his or her data, and under no circumstances will this data be given, shared, transferred or sold to any third party.

Acceptance of the privacy policy and confirmation of subscription, by means of the established double opt-in procedure, shall be understood for all purposes as the provision of EXPRESS AND INEQUIVENESS CONSENT of the USER to the processing of personal data under the terms set out in this document, as well as to the international transfer of data that occurs, exclusively due to the physical location of the facilities of the service providers and data processors.

Under no circumstances will the data be used for any purpose other than the purpose for which it was collected, nor will it be passed on to a third party.

2.2 Minors

If you are over fourteen years of age, you may register on the WEBSITE without the prior consent of your parents or guardians.

What happens if you are under 14 years old?

In this case, the consent of your parents or guardians is a mandatory condition for us to process your personal data.

Warning: If you are under fourteen years of age and have not obtained parental consent, you may not register on the site and we will refuse your application if we become aware of it.

2.3 Legal standing

With your consent, we can process your data as a mandatory requirement for you to subscribe to the website.

As you know, you can withdraw your consent at any time.

2.4 Category of data

The data collected are never specially protected, but are categorised as identification data.

2.5 Data retention time

I will retain your data for the legally required period of time or until you request its deletion.

2.6 Accuracy and veracity of the data

Obviously you are solely responsible for the truthfulness and accuracy of the data you send me, exempting me from any liability in this regard.

As a user, you must guarantee the accuracy and authenticity of the personal data provided by providing complete and correct information on the various data collection forms.

3. Compliance with applicable regulations

From May 2018, we will be governed by the regulation that will come into force, being the General Data Protection Regulation (GDPR) of the European Union.

Also, Raquel Garcia informs that it complies with Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce and will request the USER'S consent to the processing of his/her e-mail for commercial purposes at all times.

In compliance with the provisions of the regulations, we inform you that the data provided, as well as those data derived from your browsing, may be stored in the files of Raquel Garcia and processed for the purpose of responding to your request and maintaining the relationship established in the forms you sign.

In addition, the USER consents to the processing of their data for the purpose of informing them, by any means, including e-mail, of products and services from Raquel Garcia.

If the USER does not authorise the processing of his/her data for the aforementioned purpose, he/she may exercise his/her right to oppose the processing of his/her data under the terms and conditions set out below in the section "Exercise of Rights".

4. Security measures

Raquel Garcia informs you that it has implemented the necessary technical and organisational security measures to guarantee the security of your personal data and to prevent its alteration, loss and unauthorised processing and/or access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, whether from human action or from the physical or natural environment. All of the above is in accordance with the provisions of the RGPD.

Also, Raquel Garcia has put in place additional measures to reinforce the confidentiality and integrity of information in its organisation. Continuously monitoring, controlling and evaluating processes to ensure respect for data privacy.

Likewise, as you can see, the website has an SSL certificate, which guarantees the security of your data.

5. Exercise of rights

Those individuals who have provided their data through the WEBSITE may contact the owner of the same in order to be able to exercise their rights of access to their data, rectification or deletion, limitation and opposition with respect to the data included in their files, free of charge.

The quickest and easiest method would be to log into your user account directly and modify your data or delete your user account. Any information that we need to store, by virtue of a legal or contractual obligation, will be blocked and only used for such purposes rather than being deleted.

The data subject may exercise his or her rights by written communication addressed to Raquel Garcia with the reference "Data protection", specifying your data, proving your identity and the reasons for your request at the following address:

Raquel Garcia

Guthirthof, 2, Zug, 6300, Switzerland

You may also exercise your rights by e-mail:

info@raquelgarciacoach.com

6. External links

As a service to our visitors, our WEBSITE may include hyperlinks to other sites that are not operated or controlled by the WEBSITE. Therefore, the WEBSITE makes no warranties or representations as to the legality, reliability, usefulness, accuracy or timeliness of the content of such websites or their privacy practices. Please be aware that before you provide your personal information to these third-party websites, please be aware that their privacy practices may differ from ours.

The sole purpose of the links is to provide the User with the possibility of accessing said links and learning about our work, although the WEBSITE does not offer or market, either by itself or through third parties, the information, contents and services available on the linked sites, nor does it approve, supervise or control in any way the contents and services and any material of any nature existing on said sites. The WEBSITE accepts no responsibility whatsoever for the results that may be derived by the User from accessing said links.

7. Modification of the Privacy Policy

The WEBSITE reserves the right to modify its Privacy Policy, according to its own criteria, motivated by a legislative, jurisprudential or doctrinal change of the Spanish Data Protection Agency.

Any changes to the Privacy Policy will be published at least ten days prior to their effective application. Use of the Website after such changes shall imply acceptance of the changes.

8. Data controller and data processors

The controller of the data file is Raquel Garcia.

As processors outside the aforementioned controller:

Raquel Garcia has contracted hosting services from RAIOLA NETWORKS, S.L. (identified by the commercial brand Raiola Networks), with registered office at Ronda del Carme, number 8, floor 5, door B, 27004, Lugo, registered in the Mercantile Register of the province of Lugo in Book 0, Volume 460, page 183, sheet LU-17342 with C.I.F.: B-27453489, which provides hosting services for the Website. You can consult the privacy policy and other legal aspects of this company at the following link: https://raiolanetworks.es/aviso-legal/

The email subscription services and sending of newsletters to the company Brevo (ex Sendinblue) whose privacy policy can be consulted at https://www.brevo.com/es/legal/privacypolicy/

Raquel Garcia

9. Systems for capturing personal data collected by this website

This website uses different systems to capture personal information, requiring the prior consent of users to process their personal data for the purposes indicated.

The user has the right to revoke his prior consent at any time.

Personal information capture systems used by the WEBSITE:

1) Content subscription forms: There are several forms on the website to activate the subscription. The Newsletter is managed by Brevo for the implementation of email marketing campaigns, subscription management and sending of newsletters, Brevo has its servers hosted in France and therefore undertakes to process the data in compliance with the applicable laws and regulations, in particular the French law no. 78-17 of 6 January relating to information technology, files and freedoms (hereinafter referred to as the "Data Protection Act") and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data. 

2) Feedback form: The website includes a form for commenting on posts. The user will be able to post comments on the posts that are published. The personal data entered in the form to insert these comments will be used exclusively to moderate and publish them.

3) Contact formThere is a contact form for queries, suggestions or professional contact. In this case, the e-mail address will be used to respond to them and to send the information that the user requires through the website.

4) CookiesWhen the user registers or browses this website, cookies are stored. The user can consult the cookie policy at any time for further information on the use of cookies and how to disable them.

5) Sale of infoproducts: Through the website, you can purchase publications and infoproducts from Raquel GarciaIn this case, buyer's data (name, surname, country and e-mail) are required. through the Brezo platform which uses Paypal as a payment method. Also, for the payment of the same, data may be collected via bank transfer.

6) User deregistrationUsers may unsubscribe at any time from the services provided by the WEBSITE from the same Newsletter.

7) Tracking systems used on this siteGoogle (Analytics) The WEBSITE also studies its users' preferences, demographics, traffic patterns, and other aggregate information to better understand who your audience is and what your audience needs. Tracking our users' preferences also helps us to show you the most relevant advertisements.

Also, I would like to inform you that I use Facebook Ads to attract subscribers and customers, so when generating an ad, you can segment the audience by location, demographics, interests, etc. so the data obtained by this platform, would be subject to this privacy policy from the moment the user leaves their data to join my community newsletter.

I will not share, sell, rent or lease your personal information with other parties. I may share certain information with authorised third party service providers necessary to provide certain services to you.

10. Services offered by third parties on this website

In order to provide services strictly necessary for the development of its activity, the WEBSITE uses the following service providers under their corresponding privacy conditions.

• Hosting: Raiola Networks
• Web platform: WordPress.Org 
• Messaging and newsletter services: Brevo
• Template platforms for WordPress: Thrive Theme Builder
• Payment gateway: Paypal
• Privacy policy for tracking sources used on this site: Google (Analytics).
• Leads capture: Thrive Theme Builder

The WEBSITE also studies the preferences of its users, their demographic characteristics, their traffic patterns, and other information in the aggregate to better understand who our audience is and what they need. Tracking our users' preferences also helps us to show you the most relevant advertisements.

The user and, in general, any natural or legal person, may establish a hyperlink or technical linking device (for example, links or buttons) from their web page to the WEBSITE (the "Hyperlink"). The establishment of the Hyperlink does not imply in any case the existence of a relationship between the WEBSITE and the owner of the site or web page on which the Hyperlink is established, nor the acceptance or approval by the WEBSITE of its contents or services. In any case, the WEBSITE reserves the right to prohibit or disable any Hyperlink to the WEBSITE at any time.

11. Do you not wish to receive information from us or do you wish to revoke your consent?

In accordance with the provisions of Law 34/20023 of 11 June on Information Society Services and Electronic Commerce, you may object to the use of your information for advertising, market research or satisfaction surveys at any time, as well as revoke your consent at any time (without retroactive effect).

To do so, please send an e-mail to the following address info@raquelgarciacoach.com If you have received advertising by e-mail, you can also object from the e-mail by clicking on the link included in the e-mail and following the instructions provided.

Please note that our systems may require a period of time, which in no case will exceed 48 hours, for your objection or revocation to become effective, it being understood that during this period of time you may continue to receive messages.

In relation to the management of your data associated with the social profiles of Raquel GarciaThe exercise of the right of access will depend on the functionality of the social network and the possibilities of access to the information of the users' profiles. With regard to the rights of access and rectification, we recommend that you can only be satisfied in relation to that information that is under the control of Raquel Garcia.

You may also stop interacting with, following or receiving information from the social profiles of Raquel GarciaYou can delete content that no longer interests you or restrict who you share your connections with, through the mechanisms stipulated in the different social networks.

The user may access the privacy policies of each Social Network, as well as configure their profile to guarantee their privacy. Raquel Garcia encourages users to familiarise themselves with the terms of use of the various social networks before starting to use them.

Facebook: https://www.facebook.com/help/323540651073243/

Linkedin: https://es.linkedin.com/legal/user-agreement

Instagram: https://help.instagram.com/155833707900388

12. Social plugins

On our website we offer you links and services related to different social networks (e.g. Facebook "Like"). If you are a member of a social network and click on the corresponding link, the social network provider can link your profile data with information about your visit to that website.

As a tool for distributing content through social networks I use Thrive Theme Builder, whose privacy policy I have already explained above.

It is therefore advisable to inform yourself about the functions and policies on the processing of personal data of the respective social network, if you access one of our websites with one of your social network profiles or share information through them.

You can access the privacy policies of the different social networks at any time, as well as configure your profile to ensure your privacy. We encourage you to familiarise yourself with the terms of use of these social networks before you start using them:

Facebook: https://www.facebook.com/help/323540651073243/

Twitter: https://twitter.com/privacy

Instagram: https://help.instagram.com/155833707900388

13. Acceptance and consent

The User declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the processing of the same by Raquel Garcia in the manner and for the purposes indicated in the legal notice.